Privacy Policy

Last updated December 11, 2023



This privacy notice for L&d Ergofokus AB (do business as Ergofocus) ('vi', 'Oss', or, 'spring'), describes how and why we may collect, store, use and/or share ('process')your information when you use our services ('Our services'), like when you:
  • Engage us in other related ways, including sales, marketing or events
Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services.If you still have any questions or concerns, please contact us at info@ergofokus.se.


SUMMARY OF KEY POINTS

This summary contains key points from our privacy notice, but you can find out more information about any of these topics by clicking on the link after each key point or by using our table of contents below to find the section you are looking for.

What personal information do we process? When you visit, use or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make and the products and features you use. Learn more about personal information you provide to us.

Do we process any sensitive personal data? We do not process sensitive personal data.

Do we receive any information from third parties? We do not receive any information from third parties.

How do we process your data? We process your information to provide, improve and administer our services, communicate with you, for security and fraud prevention, and to comply with laws. We may also process your information for other purposes with your consent. We only process your information when we have a valid legal reason to do so. Learn more about how we process your information.

In what situations and with whom types of parties do we share personal information with? We may share information in specific situations and with specific people. categories of third party. Learn more about when and with whom we share your personal data.

How do we keep your information secure? We have a organizational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals or other unauthorized Third parties will not be able to defeat our security and improperly collect, access, steal or alter your information. Learn more about how we keep your information secure.

What are your rights? Depending on your geographic location, applicable privacy laws may mean that you have certain rights regarding your personal information. Learn more about your privacy rights.

How do you exercise your rights? The easiest way to exercise your rights is by submitting a request for access to data subjects, or by contacting us. We will consider and act on each request in accordance with applicable data protection laws.

Would you like to know more about what we do with all the information we collect? Read the privacy notice in full.


TABLE OF CONTENTS



1. WHAT INFORMATION DO WE COLLECT?

Personal information you provide to us

Briefly: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide to us when you express interest in receiving information about us or our products and services, when you participate in activities on the Services or otherwise when you contact us.

Personal information provided by you. The personal information we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following:
  • name
  • email addresses
Sensitive information. We do not process sensitive information.

All personal information you provide to us must be true, complete and accurate, and you must notify us of any changes to such personal information.

Information collected automatically

Briefly: Certain information – such as your Internet Protocol (IP) address and/or browser and device characteristics – is collected automatically when you visit our services.

We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (such as your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language settings, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is needed primarily to maintain the security and operation of our Services and for our internal analytics and reporting purposes.

Like many companies, we also collect information through cookies and similar technologies.

The information we collect includes:
  • Log and usage data. Log and Usage Data is service-related, diagnostic, usage and performance information that our servers automatically collect when you access or use our Services and that we record in log files. Depending on how you interact with us, this Log Data may include your IP address, device information, browser type and settings, and information about your activity on the Services. (such as date/time stamps associated with your usage, pages and files viewed, searches, and other actions you take, such as which features you use), device event information (such as system activity, error reports (sometimes called) 'crash dumps'), and hardware settings).
  • Location data. We collect location data, such as information about your device's location, which may be either precise or imprecise. The amount of information we collect depends on the type and settings of the device you use to access the Services. For example, we may use GPS and other technologies to collect geolocation data that tells us your current location (based on your IP address). You may opt out of allowing us to collect this information either by refusing access to the information or by disabling your location setting on your device. However, if you choose to opt out, you may not be able to use certain aspects of the Services.
2. HOW DO WE PROCESS YOUR INFORMATION?

Briefly: We process your information to provide, improve and administer our services, communicate with you, for security and fraud prevention, and to comply with laws. We may also process your information for other purposes with your consent.

We process your personal data for a variety of reasons, depending on how you interact with our services, including:
  • To deliver and facilitate the delivery of services to the user. We may process your information to provide you with the requested service.
  • To respond to user requests/offer support to users. We may process your information to answer your questions and resolve any problems you may have with the requested service.
  • To fulfill and manage your orders. We may process your information to fulfill and manage your orders, payments, returns and exchanges made through the Services.

  • To save or protect the vital interest of an individual. We may process your information when it is necessary to save or protect the vital interests of an individual, for example to prevent harm.

3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?

Briefly: We only process your personal data when we consider it necessary and we have a valid legal reason (i.e. legal basis) to do so under applicable law, such as with your consent, to comply with laws, to provide you with services to enter into or fulfill our contractual obligations, to protect your rights or to fulfill our legitimate business interests.

The General Data Protection Regulation (GDPR) and the UK GDPR require us to explain the valid legal bases we rely on to process your personal data. As such, we may rely on the following legal bases to process your personal data:
  • Consent. We may process your data if you have given us permission (i.e. consent) to use your personal data for a specific purpose. You can withdraw your consent at any time. Learn more about withdraw your consent.
  • Execution of a contractWe may process your personal data when we consider it necessary. fulfill our contractual obligations to you, including the provision of our services or at your request before entering into a contract with you.
  • Legal obligations. We may process your information where we believe it is necessary to comply with our legal obligations, such as to cooperate with a law enforcement agency or regulatory authority, exercise or defend our legal rights, or disclose your information as evidence in litigation in which we are involved.
  • Vital interests. We may process your information where we believe it is necessary to protect your vital interests or the vital interests of a third party, such as situations involving potential threats to the safety of any person.

4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL DATA?

Briefly:We may share information in specific situations described in this section and/or with the following: categories of outsider.

Suppliers, consultants and other third-party service providers. We may share your information with third-party vendors, service providers, contractors or agents ('outsider') who perform services for us or on our behalf and need access to such information to perform that work. We have agreements in place with our third parties, which are designed to protect your personal information. This means that they cannot do anything with your personal information unless we have instructed them to do so. They will also not share your personal information with anyone. Organisation besides us. They also undertake to protect the information they hold on our behalf and to retain it for the period we specify. De categories ofThird parties with whom we may share personal information are as follows:
  • Data analysis services

Vi also may need to share your personal information in the following situations:
  • Business transfers. We may share or transfer your information in connection with, or during negotiations for, any merger, sale of company assets, financing or acquisition of all or part of our business to another company.

5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGY?

Briefly: We may use cookies and other tracking technologies to collect and store your information.

We may use cookies and similar tracking technologies (such as web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies can be found in our Cookie Notice..

6. HOW LONG DO WE KEEP YOUR INFORMATION?

Briefly: We retain your information for as long as necessary to fulfill the purposes described in this privacy notice unless otherwise required by law.

We will only retain your personal information for as long as is necessary for the purposes set out in this Privacy Notice, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements).

When we have no ongoing legitimate business need to process your personal data, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup copies), we will store your personal information securely and isolate it from any further processing until deletion is possible.

7. HOW DO WE KEEP YOUR INFORMATION SECURE?

Briefly: We strive to protect your personal information through a system oforganizational and technical security measures.

We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of all personal information we process. However, despite our security measures and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal or alter your information. While we will do our best to protect your personal information, any transmission of personal information to and from our Services is at your own risk. You should only access the Services in a secure environment.

8. DO WE COLLECT INFORMATION FROM MINERALS?

Briefly:We do not knowingly collect data from or market tochildren under 18 years of age.

We do not knowingly solicit data from or market to children under the age of 18. By using the Services, you represent that you are at least 18 years of age or that you are the parent or guardian of such minor and consent to the use of the Services by such minor’s dependents. If we learn that personal information from users under the age of 18 has been collected, we will deactivate the account and take reasonable steps to promptly delete such data from our records. If you become aware of any data that we may have collected from children under the age of 18, please contact us at info@ergofokus.se .

9. WHAT ARE YOUR PRIVACY RIGHTS?

Briefly:In some regions, such as European Economic Area (EEA), United Kingdom (UK) and Switzerland, you have rights that give you greater access to and control over your personal information.You can review, change or terminate your account at any time.

In some regions (like EEA, UK and Switzerland), you have certain rights under applicable data protection laws. These may include the right (i) to request access to and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; (iv) where applicable, to data portability; and (v) not to be subject to automated decision-making. In certain circumstances, you may also have the right to object to the processing of your personal information. You can make such a request by contacting us using the contact details in the section 'HOW CAN YOU CONTACT US ABOUT THIS MESSAGE?'below.

We will consider and act on each request in accordance with applicable data protection laws.
If you are located in the EEA or the UK and you believe that we are unlawfully processing your personal data, you also have the right to complain to your Member State data protection authority or UK Data Protection Authority.

If you are in Switzerland, you can contact Federal Data Protection and Information Commissioner.

Withdraw your consent: If we rely on your consent to process your personal data, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us using the contact details in the section 'HOW CAN YOU CONTACT US ABOUT THIS MESSAGE?' Below.

Please note, however, that this will not affect the lawfulness of the processing before it is withdrawn or, it will affect the processing of your personal data carried out on the basis of legal grounds for processing other than consent.

Cookies and similar technologies:Most browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to delete cookies and to reject cookies. If you choose to delete cookies or reject cookies, this may affect certain features or services of our Services.

If you have any questions or comments about your privacy rights, you can email us at info@ergofokus.se.

10. CONTROLS FOR DO NOT TRACK FEATURES

Most browsers and some mobile operating systems and mobile applications include a Do-Not-Track ('DNT') feature or setting that you can enable to signal that you do not want data about your online browsing activities monitored and collected. At this stage, no uniform technology standard for recognize and implementation of DNT signals has beencompletedAs such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we are required to follow in the future, we will inform you of this practice in a revised version of this Privacy Notice.

11. WILL WE MAKE UPDATES TO THIS NOTICE?

Briefly: Yes, we will update this notice as necessary to comply with relevant laws.

We may update this Privacy Notice from time to time. The updated version will be indicated by an updated 'Revised' date and the updated version will be effective as soon as it is available. If we make material changes to this Privacy Notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notice. We encourage you to review this Privacy Notice frequently to be informed of how we are protecting your information.

12. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have any questions or comments about this message, you can email us atinfo@ergofokus.se or contact us by mail at:

L&d Ergofokus AB
Cirkelgatan 16, 781 72
Borlange 78172
Sweden

13. HOW CAN YOU REVIEW, UPDATE OR DELETE THE DATA WE COLLECT FROM YOU?

Based on applicable laws in your country, you may have the right to request access to the personal information we collect from you, amend that information, or delete it. To request to review, update or delete your personal information, please fill out and submit a request for access to data subjects .